1. Information We Collect
We may collect and process the following personal information:
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Identification details: Name, surname, and contact information (email address, phone number, delivery address).
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Payment details: Processed securely by our payment partners (we do not store card or banking information).
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Order details: Products purchased, order history, and communication records.
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Website usage data: IP address, browser type, and browsing activity (collected via cookies).
2. Purpose of Processing Personal Information
We process your personal information only for legitimate business purposes, including:
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Fulfilling and delivering your orders
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Communicating with you regarding orders, products, or services
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Providing customer support and handling queries
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Sending marketing and promotional materials (only with your consent)
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Improving our website, services, and customer experience
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Complying with legal and regulatory requirements
3. Consent
By using our website, you consent to the collection and processing of your personal information as outlined in this Privacy Policy.
You may withdraw your consent at any time by contacting us at [your email address]. However, this may affect our ability to provide certain services.
4. Disclosure of Personal Information
We will not sell, rent, or trade your personal information to third parties.
We may share limited personal information with:
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Service providers assisting with order fulfillment, delivery, and payment processing
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Legal or regulatory authorities, when required by law
All service providers are contractually bound to protect your information and use it only for the intended purpose.
5. Data Storage and Security
We take appropriate, reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
Personal data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights Under POPIA
You have the right to:
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Request access to the personal information we hold about you
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Request correction, deletion, or destruction of your personal information
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Object to the processing of your personal data
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Withdraw your consent for marketing communications
To exercise any of these rights, please contact us at [your email address].
7. Use of Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic.
You can manage or disable cookies through your browser settings, but doing so may limit certain website functions.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the effective date will be updated accordingly.
9. Contact Us
If you have any questions, concerns, or complaints regarding how your personal information is handled, please contact us at:
Email: fortunejewels24@gmail.com
Phone: 0707457167