Terms & Conditions

Welcome to Fortune Jewels & Beauty. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products.
By accessing or purchasing from our site, you agree to be bound by these terms. Please read them carefully.

1. General Information

This website is operated by Fortune Jewels & Beauty. Throughout the site, the terms “we,” “us,” and “our” refer to Fortune Jewels & Beauty.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to the terms below.

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates on our website. It is your responsibility to check this page periodically for changes.

2. Products and Availability

• All our jewelry items are hand-selected and quality-checked before dispatch.

• We make every effort to display our products as accurately as possible, but colors and details may vary slightly depending on lighting and screen settings.

• We reserve the right to limit sales of our products to any person, region, or jurisdiction.

• Prices and availability of products are subject to change without notice.

3. Orders and Payment

• All orders are subject to acceptance and availability.

• Payment must be made in full at the time of ordering through our secure checkout.

• We accept payments via [list payment methods e.g., PayFast, PayPal, card, EFT, etc.].

• Once an order is placed, you will receive a confirmation email with your order details.

If we are unable to fulfill your order for any reason (e.g., stock issues), we will contact you to arrange a refund or replacement.

4. Shipping and Delivery

• Orders are processed within 1–3 business days after payment confirmation.

• Standard delivery within South Africa takes 2–5 business days, depending on your location.

• You will receive tracking details once your order has been dispatched.

• Fortune Jewels & Beauty is not responsible for delays caused by courier services or factors beyond our control.

5. Returns and Refunds

Please refer to our Refund & Return Policy for full details on eligibility, timeframes, and processes.

6. Use of the Website

You agree not to:

• Use the website for any unlawful purpose

• Attempt to hack, disrupt, or compromise our website’s functionality or security

• Copy, reproduce, or exploit any part of the website or its content without written permission

We reserve the right to terminate your use of the website or cancel orders if you violate these Terms.

7. Intellectual Property

All content on this website — including text, images, logos, designs, and product photos — is the property of Fortune Jewels & Beauty and is protected by copyright and intellectual property laws.
You may not reproduce or use any materials from this site without our prior written consent.

8. Limitation of Liability

While we take every precaution to ensure product quality and accuracy, Fortune Jewels & Beauty will not be liable for:

• Any indirect, incidental, or consequential damages arising from the use of our products or website

• Any allergic reactions or sensitivities caused by our jewelry (customers are advised to check product materials before purchase)

9. Privacy

Your personal information is handled in accordance with our Privacy Policy, which complies with the Protection of Personal Information Act (POPIA).
We will never sell or share your personal data without your consent.

10. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any disputes arising will be handled under South African jurisdiction.

11. Contact Information

For any questions about these Terms & Conditions, please contact us:

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Email: fortunejewels24@gmail.com
Phone: 0707457167

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